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Associate Manager

Posted August 13, 2019  |  PAPYRUS

As the premier destination for personal expression and gift products in specialty retail, we are seeking enthusiastic and energetic people to add to our team. You will be part of an international company spanning across North America.  

Associate Manager Responsibilities:

- To deliver Schurman Retail Group sales and profit goals by developing a high performance sales team, and by the successful execution of all company programs in the store. This position replaces the former Schurman Retail Group Keyholder and Selling Supervisor positions effective February 1, 2017.

- Assist the Store Manager, Co-Manager, and/or Assistant Manager in achieving and maintaining Brand Standards
excellence as it relates to: Sales, Merchandising, and Operations.

- Achieve overall established goals for sales, custom printing, Perks, NIQUEA.D, Cards, Wooderful Life, Gift Wrap
Service, and Treasure Box.

- Ensure visual and housekeeping responsibilities are maintained at Brand Standard within the store.

- Support, motivate, and assist self and store team members to deliver a consistent, above average performance of
customer service, selling, visual, and receiving standards on a daily basis.

- Ensure all required opening and closing paperwork/reporting from the store, as well as daily banking requirements are
completed and transmitted, in an accurate and timely manner.

- Be an ambassador for company initiatives and directives in communication with other team members.

- Execute all company directives including promotional updates, marketing updates, and visual launch kits.

- Keep store compliant with company communication, policy, and procedure through the proactive review of Snapshot,
SRG Connect, and store email.

- Proactively replenish all areas of the selling floor on a consistent basis.

- Maintain and protect company assets. Implement loss prevention controls to prevent internal / external theft. Follow
all cash management and register procedures.

- Perform additional duties and projects as assigned by the Store Manager, Co-Manager, and/or Assistant Manager.

- The work schedule will be flexible, and will include nights and weekends as necessary, due to the needs of the business,
as approved by your Field Leader. The current schedule will include a weekly alternating shift of openings and closings
(3 closings 1 week, and 2 closings the next week, ongoing). The schedule also includes 3 Saturdays and 1 Sunday per
month. When working on a Saturday or Sunday, days off may be taken during the week. There will be 1 weekend off
per month, business and coverage permitting.


- 1-2 years of retail experience, preferably in a supervisory capacity

- Verbal and written communication

PC Skills:

- General knowledge of computer functions

- Knowledge of Microsoft Outlook, Word, Excel, and Powerpoint a plus

Contact Information

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Biltmore Fashion Park


Mon - Sat: 10 AM - 8 PM
Sunday: 12 PM - 6 PM


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